Privacy Notice

We present the Simplified Version:

You are the most important to us and in line with Bolteam S.A. de C.V.’s values, the protection of your personal data, your privacy, and trust are our priority. Bolteam will not sell, rent, or negotiate your personal information with other individuals, companies, or third parties, except as established in this Privacy Notice.

The data we request from you will be used for the following purposes: to operate, maintain, and provide you with access to the Portal’s services. To inform you about changes to our products or services; to evaluate service quality, and to conduct internal studies.

We present the Complete Version:

These Privacy Notices were last modified on March 15, 2022.

Bolteam’s privacy policy was created to help you understand what information you can provide, how we use and share the information, and how we will not use and share it.

We will not use or share your information with anyone except as described in this privacy policy. You choose the information you provide, including personal, contact, and preference information. If you have any questions about the privacy policies or would like to suggest changes or improvements, please contact us at the following email:

At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using it. To do so, you need to submit your request to the following email:

Your request must be accompanied by the following information: Email, first name, last name, and the concept of: revocation of consent given for the processing of personal data.

Information We Collect:

Information you provide as a user: You provide us with your personal information such as your full name and email address when you communicate with us via email, we may retain the content of your email messages, your email address, and our responses. Likewise, in the case of legal entities, their full corporate name, the full name of their legal representative, and information about the registration of their company in the corresponding legal records.

Without this information, we would not be able to provide our services through the Portal.

Information About Cookies: Cookies are text files that are automatically downloaded and stored on the user’s computer’s hard drive when browsing a specific Internet page, which allow the Internet server to remember some data about this user, including their preferences for viewing pages on that server, username, and password. Cookies do not obtain personal information about you and can be deleted by following the instructions of your Internet browser. You can configure your browser to reject all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if the ability to accept cookies is disabled.

Information About Web Beacons: They are images inserted into an Internet page or email, which can be used to monitor a visitor’s behavior, such as storing information about the user’s IP address, duration of interaction time on that page, and the type of browser used, preferred/exit pages, URL, number of clicks, domain names, destination pages, pages visited, among others.

When entering the site, it is possible to use web beacons that are used to anonymously track the online usage patterns of our users. Additionally, we may also use web beacons in HTML-based email messages sent to our users to track which email messages recipients open.

How We Use Your Information

For the purposes of this Privacy Notice, the following will be considered as “Personal Data”: In the case of individuals (i) full name, (ii) email address, (iii) address, (iv) billing information, (v) nationality, (vi) information about cookies and web beacons. In the case of legal entities (i) full corporate name, (ii) full name of legal representatives, (iii) information about the documents establishing and registering the company in the corresponding legal records, (iv) information about tax identification, (v) nationality and principal place of business, (vi) information about cookies and web beacons.

The personal data we collect from you is intended to operate, maintain, and provide you with access to the Portal’s services, inform you about changes to our products or services; evaluate service quality, and conduct internal studies. Your personal data will be private and can only be shared in the terms of this Privacy Notice.

By providing your email address to the Portal, you consent to us using the provided email address to send you notifications related to the Portal, including legally required notices, instead of sending you notifications by postal mail. We may also use your email address to send messages that include changes to the service features, events, and special offers for Bolteam products and services.

How We Share Your Information:

We share your personal identification information only within the terms of this Privacy Notice, as required by law, and in the event of a change in ownership. We may be required to disclose user information in accordance with legal requests, such as subpoenas or court orders, or in accordance with applicable laws. Additionally, we may share account or other information when we believe it is necessary to comply with the law, protect our interests or property, prevent fraud, or other illegal activity perpetrated through the Site. This may include sharing information with other companies, lawyers, agents, or government agencies.

If ownership of all or substantially all of Bolteam’s businesses or substantial portions of Bolteam’s business were to change, your information may be transferred to the new owner so that the new owner can continue to provide these services. In any case, the information would continue to be subject to the protections provided in our Privacy Policy.

Data Controller

Bolteam S.A. de C.V. is the data controller of your personal data, with address at Hilario Martínez 715, Col. Nuevo Repueblo, Monterrey, Nuevo León. CP. 64700

How to Contact Us:


Modifications to the Privacy Notice

We reserve the right to make modifications or updates to this Privacy Notice at any time, to address legislative or jurisprudential novelties, internal policies, new requirements for the provision or offering of our services or products, and market practices.